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Utthan International

Refund & Cancellation Policy

Last Updated: 01-12-2025

Introduction

We aim to provide quality products with customer satisfaction. Our policy is as follows:

Order Cancellation

You can cancel your order within 2 hours of placing it. Once shipped, orders cannot be cancelled.

Refunds

Refund will be issued in the following cases:

  • Product damaged during delivery
  • Wrong product received
  • Product not delivered

Refunds will be processed to the original payment method within 5–7 business days.

No Refund Cases

Refunds are not provided if:

  • Product is used or damaged by customer
  • Wrong size/color chosen by customer
  • Customer changes mind after delivery

How to Request Refund

Email us at utthaninternational@gmail.com with:

  • Order ID
  • Reason for refund
  • Photo/video evidence (if applicable)